Connie G Opd

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Verified Reviewer
| map-marker Mulvane, Kansas

No recipe or confirmation of order

Same as above lack of communication with customers, aka, ME !!! They made the charge within 15 minutes of me THINKING I made the order I havent been able to get in contact with this company ( Until Gone).
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User's recommendation: BE CAREFUL!!! I’m still not sure I placed my order or not but I HAVE been charged… Communicate !!!

Cheryl M Wlc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response and being made a suspended user

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UntilGone - No response and being made a suspended user
UntilGone - No response and being made a suspended user
UntilGone - No response and being made a suspended user
UntilGone - No response and being made a suspended user
Updated by user May 29, 2023

No response from them. They have ignored my requests for a solution.

Original review Apr 28, 2023
If they dont agree they will Suspend you! LOL I was a good costumer, spent a lot of money with this company. Was dealing with Customer Service trying to solve an old problem. I paid for 3 extended warranties and asked how to find out about them only to be told that I had never purchased them. I did send in proof of purchase, confirmed what was needed and that was it . They never told me how to use the warranties. So they expired. I got sick, recovered and finally contacted them again. After being told again that I had never purchased the extended warranties and proving again I had, I was finally referred to a supervisor (Jennifer). After sending me an introduction email I never heard back. Shes now ignored 4 emails over 8 days. In addition now the website says Im a suspended user. They do not take responsibility for their own mistakes. Nor are they concerned about customer satisfaction. Only recourse is to warn others about dealing with this company. Last Date of experience: April 27, 2023.
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Loss:
$110
Pros:
  • Diversity of products
Cons:
  • Customer service and shipping

Preferred solution: I wanted the items I bought the extended warranties on replaced or my extended warranty purchases price.

User's recommendation: Don’t expect Good customer service

1 comment
Cheryl M Wlc

And they still haven’t responded

Resolved
Houston D Poz

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Verified Reviewer

Resolved: I want to talk to a live person!

Updated by user Sep 26, 2023

Company fixed the issue and I have been provided with apology. I tell them to solve my problem, if not and I’ll take them to court!

Original review Aug 24, 2023
About them sending a wrong IPad, and I want them to send me the right IPad Pro 512 go if you still have it!
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Preferred solution: I just want you sent me the right one! If you still have! That’s what I want! Thank!

Connie G Opd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mulvane, Kansas

Can’t contact company

I didnt get any results. I wanted a receipt & tracking number but got no where. Theres it s no REAL way to contact this company not good. Please send a copy of my order with estimated delivery & tracking number Thank you..
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Anonymous
map-marker Chicago, Illinois

Correct address for shipping

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Trying to contact customer service to resolve this issue but they dont let you contact then direct. If I would have known this before hand I wouldve never ordered anything from them most frustrating and aggravating. When you cant contact somebody else I want to do is simply check on the address that it was going to be shipped.
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User's recommendation: Amazon

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Madison, Wisconsin

I need to return an item

UntilGone - I need to return an item
UntilGone - I need to return an item
item not assembled I'm 85 an crippled cannot assemble the item is useless to me I have no one to helo me
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User's recommendation: don't buy

Michael L Osw

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Verified Reviewer
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Supporter

Incomplete order

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Incomplete orde Normally I get most of my orders in two weeks or so. I have received one package a therapeutic pillow that was on my order.
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Pros:
  • Good price
Cons:
  • Slow delivery times

Preferred solution: Deliver product or service ordered

User's recommendation: A good soild company

Anonymous
map-marker New Haven, Connecticut

No complaint yet

No complaint yet, Im looking to return an item. Item was purchased in error. I need to purchase a Ring Bridge in order to use the item. So I will be returning the Ring Pathway Lights.
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George G Yyn
map-marker Cedaredge, Colorado

Order a DIY 30 count closet cube storage

To place order without warranty I just want the unit without extended warranty you have made it very hard to place the order without you adding unneeded extra charges answer the phone
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Cons:
  • How to place an order

Preferred solution: My order without extras added DIY 30 cube closet storage in black

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Cordova, Tennessee

COUNTERFEIT Items, BUYER BEWARE!!!

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UntilGone - COUNTERFEIT Items, BUYER BEWARE!!!
UntilGone - COUNTERFEIT Items, BUYER BEWARE!!!
UntilGone - COUNTERFEIT Items, BUYER BEWARE!!!
UntilGone - COUNTERFEIT Items, BUYER BEWARE!!!
UntilGone - COUNTERFEIT Items, BUYER BEWARE!!!
Untilgone.com AKA Legatos Holdings Inc: Untilgone.com website and item advertised as "Luxury Home 1,000 Thread Count Egyptian Cotton Sheet Sets". These are NOT what is stated. They are MICROFIBER and NOT 1,000 thread count Cotton sheets. Untilgone.com is aware of this and the FALSE ADVERTISING but continues to sell them. If you try to return them for FRAUD they will not pay return shipping and demand they are returned in a RESALABLE condition. Meaning they plan to sell the same FAKE SHEETS to someone else. For the "Clearance" Price you can buy other MICROFIBER SHEETS for a lot less. Will be leaving additional Reviews on other sites and filed a complaint with the BBB (Better Business Bureau) ID#1508****. This company has a 1 STAR Review on the BBB Site and is NOT accredited with the Better Business Bureau. Additionally, they have 28 Complaints filed against them, many for FRAUD and selling COUNTERFEIT items. I have contacted UntilGone.com with this information as well as PROOF that these Sheets are FAKES. The sheets have are packaged with "Bibb Home" labeling but the tags on the sheets are marked "mellanni" which ONLY manufactures and sells MICROFIBER Sheets. Untilgone.com has responded with the typical run around response with NO RESOLUTION. Avoid this company. It's not worth the headache of buying COUNTERFEIT items and getting ripped off.
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User's recommendation: Be careful when ordering. Many of the items listed are knock off's (Fakes, Counterfeits). The Company is listed on the BBB with multiple complaints, many for fraud. Your best option is to do an internet search on whatever item you are looking at. You most likely will find it cheaper from a more reputable company.

Chanse M

Horrible customer service, sent me a broken unit

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They sent me an air conditioner that I had purchased online and it had no condenser unit inside of it
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Pros:
  • So far a con
Cons:
  • Con

Preferred solution: I real unit that works

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